Arizona Board of Appraisal

The Arizona Board of Appraisal was created in the early 1990s as a result of changes in federal banking regulations and is responsible for licensing and disciplining real estate appraisers.  The Board has improved its complaint-handling process since our 1998 report despite a growing workload.  However, the Board needs to take further steps to separate its investigation and adjudication functions.  For example, the Board could require the board member who is assigned to do an in-depth review on a complaint to recuse himself or herself from adjudicatory decisions on the complaint.  Additionally, the Board should seek statutory authority to recover investigation and hearing costs.  The Board should also provide complete and accurate complaint information to the public.