State of Arizona Naturopathic Physicians Medical Board

The State of Arizona Naturopathic Physicians Medical Board (Board) licenses naturopathic physicians and issues certificates to these physicians, medical assistants, and students participating in training programs. The Board should strengthen its licensing policies and procedures to better ensure that applicants meet all licensing and certification requirements, continue to include paper renewal applications in its audits of continuing medical education, and develop an electronic mechanism to track its compliance with licensing time frames. In addition, the Board should strengthen its process for handling complaints by developing policies and procedures that include guidance for executive director dismissals, ensuring timely complaint resolution, and investigating complaints originating in other states. Finally, the Board should also improve the timeliness and accuracy of the information it provides to the public.